The customer did not carefully review the order or the drawings before placing the order. Now that they have received the goods, they feel that there are discrepancies, and I understand that. But why didn't you confirm the drawings and specifications that we provided before placing the order? We provided a detailed and clear price list before placing the order, and described each item in detail, but you did not carefully review them. Now that you have received the goods, you claim that we did something wrong and gave us a low rating. We have been actively communicating with you and offered to send the doors and wall panels to you for free. However, you are now demanding that we pay $4,500. Do you think that this is reasonable?